Bad, bad, bad. You would expect cristal clear transparency when it comes to credit card transaction from a Hotel at this level of rating and reputation. It isn’t a case at all. As in most hotels you will be ask to pay deposit (it is 200PLN in Bristol).... You will obviously learn about it in the very last minute just before pounching your pin into the machine. I asked when it will be returned and I have been informed that straight away at the checkout. At the checkout (after I did the payment and it was nothing more I could do) I learned that it isn’t straight away and it may or may not take few days especially because it’s weekend. There has been a certain nonchalance towards my money and card and I’ve been given a lecture how it is ‘in the whole word by giving me examples of staff staying in a different hotels treating me like someone who never stayed in a hotel. Ridiculous! The guy at the reception had very disrespectful, nonchalant attitude towards me. Laughing and making faces when I was making my point. Credit cards authorisations and prepayment are very sensitive issues. It could result cards to be blocked by issuer and serious travel problems (which we are expecting as a result) This should be treated seriously and respectfully regardless of circumstances and amounts involved.

The most authentic and posh hotel in Warsaw. Very convenient location strictly downtown and an unique style that will give you the best experience of the historic Warsaw.

Great hotel. Old world charm, perfect location, excellent service.

The hotel went with quality down use to be much more better the Ukrainian people who works there are not professional. Food was very bad use to be better in 2009 when was staying there. Even the limousine service should have been better cars. Old cars used... definitely will not recommend this time this hotel. They need to wake up or all the good clients will be gone. Very poor and unprofessional service. The management should work more hard on improving the quality and service.

Lovely atmosphere. I had a delicious espresso and cake. Beautiful presentation.

Beautiful hotel, great location and professional/attentive staff. I would be happy to stay at Hotel Brisol again.

Stayed here for a night while visiting Warsaw. The hotel looks really amazing before we entered. When we got off the taxi, the bell boy came to help us immediately and led us to the check-in lounge. The check-in process was really good and staffs were... really friendly. Knowing that I am a platinum spg guest, the staff gave me an upgrade to a very nice and spacious junior suite. Everything from the start to the end of my trip here was amazing!

Fantastic afternoon tea spent in the surroundings of this beautiful hotel. Well worth a visit

Great service and smiles from the staff; delicious cocktails from the Column Bar; large room with a comfortable bed; relaxing spa with an enjoyable swimming pool and dry and steam saunas!

Beautiful place ans very convenient location. Bus stop outside can take you everywhere

Put ya posh frock on, take a credit card and sit in 1 of the best hotels in the world 🌍. Rooms are fabulous, staff fantastic.

Visited the Column Bar for cocktails. Attentive, efficient and professional staff served us well mixed drinks. The setting is distinctive and lends itself to formal and well-dressed clientele.

Great cocktails, posh setting and reasonably priced by western standards and for the excellent service (about 40zlt for a cocktail).

Described to us by the gentlemen at the airport as the best hotel in Warsaw, we enjoyed the drive into and the location. It is simply exquisite, our concierge prepared everything we asked and assisted us with last minute details. The dining experience was... top notch, December is highly recommended to visit. While I love the German markets and Christmastime, I am very impressed with the moments I had in Warsaw. I have roots here, being from Chicago I expected a few culinary delights and I was not disappointed. The hotel Bristol had all of my polish cultural desires right at the doorstep, I don't believe it could be more luxurious.

As others fairly notice it's classy, elegant, beds are comfortable and staff is friendly. But for the price you pay - not having a simple water kettle was a bit strange. (I guess it's to encourage people to visit hotel bars). Bathroom is rather old. So if... your company is willing to pay, or you ate ok to spend ~200 euro on this - do that and you will have a wonderful experience. Otherwise I think a bit of overkill price wise

Great service. Comfortable rooms. Got a good upgrade. Very happy:) thank you Bristol Warsaw!

Wonderful service the Bristol had an old fashioned style of elegance, grandeur of times past. A luxury hotel that delivers on all fronts at a excellent cost. Also in Warsaw we could find Art Nouveau

Awesome services and concierge services. We were visiting relatives and do not speak Polish. The concierge put us in touch with a relatives as he translated the conversations for us over the phone. It made the trip that much smoother. Thanks Pawel.

Described to us by the gentlemen at the airport as the best hotel in Warsaw, we enjoyed the drive into and the location. It is simply exquisite, our concierge prepared everything we asked and assisted us with last minute details. The dining experience was... top notch, December is highly recommended to visit. While I love the German markets and Christmastime, I am very impressed with the moments I had in Warsaw. I have roots here, being from Chicago I expected a few culinary delights and I was not disappointed. The hotel Bristol had all of my polish cultural desires right at the doorstep, I don't believe it could be more luxurious.

Awesome hotel in the old city next to major landmarks. The hospitality is good & the building is old but well maintained.

Great service. Comfortable rooms. Got a good upgrade. Very happy:) thank you Bristol Warsaw!

Wonderful service the Bristol had an old fashioned style of elegance, grandeur of times past. A luxury hotel that delivers on all fronts at a excellent cost. Also in Warsaw we could find Art Nouveau

I’m an SPG member in Warsaw on business, and this is one of the nicer properties I’ve seen in the SPG family. Customer service from the moment I walked through the door was top notch. The location is great—in/near old town. I could go on and on, but... case in point, this is a spectacular hotel.

Awesome services and concierge services. We were visiting relatives and do not speak Polish. The concierge put us in touch with a relatives as he translated the conversations for us over the phone. It made the trip that much smoother. Thanks Pawel.

As others fairly notice it's classy, elegant, beds are comfortable and staff is friendly. But for the price you pay - not having a simple water kettle was a bit strange. (I guess it's to encourage people to visit hotel bars). Bathroom is rather old. So if... your company is willing to pay, or you ate ok to spend ~200 euro on this - do that and you will have a wonderful experience. Otherwise I think a bit of overkill price wise

The most luxury service in the city. The hotel is located in the historic heart of Warsaw. Ir is visited by crowned heads, celebrities, artists, politicians and regular travellers. Excellent quisine, conference halls, pool, great wine selection.

excellent traditional 5 stars hotel. Compétent friendly staff. excellent bed. Bathroom a little dated and shower access could be more comfortable (due to the rounded shape of bathtub I am finding it potentially hazardous). Excellent breakfast and afternoon... tea.

Excellent hotel, excellent staff, excellent location, sense of history, sense of previous famous guests, art decor style.

Just perfect hotel that had everything it should. My room looked down over the presidential palace, I didn't know it at first but when I asked, what a surprise.... The rooms are a great size and very comfortable, not the best beds in the world for me but OK. Location is right in the middle of town so you can get to old town very easily by walking. Staff always willing to help but perhaps not quite as attentive as they could be when arriving to the hotel.

Class and elegance pour out from this amazing establishment. I felt like a princess. Take advantage of the delictable breakfast buffet (well worth the money and perfect fill up before embarking in all the museums and palaces close by) and Wednesday Happy... Hour is not to be missed. Our room was elegant and the bed...so comfy...I am buying those sheets and comforter...like a cloud!!

One of top Warsaw hotels. This is where the VIPs stay (see its wall of fame). Stunning architecture inside out. Great breakfast. I loved its bar to with excellent cocktails. Loved the dill Zubrowka.

Great location and excellent service. Very comfortable beds.

While a building does not make a hotel this building is beautiful and historic. What makes a hotel is its people it's staff and this one has a terrific never say no staff.

I didn't stay but was here for a conference. Excellent staff and service. Quite pricey for Poland though.

good location. historic hotel. limited food menue

Great old world feel with modern amenities. Very good service.

Great hotel, classic high ceiling rooms, superb location. Sumptuous breakfast in the morning.

This is a truly luxury hotel set in the middle of power in Warsaw the presidential palaces Nextdoor truly amazing great Hotel

Got a bedroom, very nice, and big one. Very well treated by the hotel team.

Nice hotel, great rooms, little swimming pool and possibility for massages, sauna &hamam, top service

Hotel was nice, detailed deco style. My room was very comfortable but the toilet quite old. The breakfast variety was the best. For me too expensive taking into account overall rates.

Delightful stay, everything was perfect- beautiful interiors and fantastic location, close to the Old Town as well as many lovely cafes.

As we exited our taxi, someone ran out from this grand old hotel to offer his assistance.Wow!!Am I still in Europe? Excellent service throughout our stay! Large rooms, very quiet but located close to restaurants, sights, etc...Can recommend this hotel for... anyone traveling to Warsaw.

Hotel Bristol Warsaw is located on Warsaw's most popular and prestigious streets, among a good selection of restaurants offering polish cuisine and other types of food. It's within walking distance to the Old Town and many other tourist attractions.... A wonderful hotel which helped making our trip to Warsaw a great experience. Always very nice and clean, the breakfast offers a great variety of food and they let you order stuff like omelette and pancakes if you really can't find something you like. The column bar has a really nice atmosphere and two professional bartenders. We got some nice snacks to accompany our cocktails which we were told were made from local ingredients. Our room had a nice clean bathroom and a really comfortable bed, which they seemed to make twice a day. Our towels were also changed frequently and the maids made sure we had enough sparkling water, shower gel and chocolate for our pillows. This was overall a great and luxurious hotel experience!

I visited wine bar last evening, I ordered a red wine which was pretty good, however temperature inside was below 16 degrees Celsius, so at that temperature red wine should not be served, especially when you pay €10-€15 per glass and you spend time in... the most expensive hotel in the city. Nevertheless, the bar staff was very friendly.

Went there for lunch at the Wine Bar and dinner at the Marconi Restaurant. Excellent food and drinks, and impeccable service.

Luxurious rooms/suites; great concierge service; friendly staff; wonderful restaurant and distinguished fine dining. Definitely would recommend staying.